FREE SHIPPING ON ORDERS OVER $199.99
- About Turnaround Time: Includes production and shipping time. (Note: Holidays and sales may extend production time.)
- About Taxes: The initial shipping cost does not include any duties, taxes, or other fees required for importing goods into the destination country. Please note that we only cover tariffs for U.S. orders.
SPECIFIC SHIPPING INFORMATION
For most countries (excluding remote areas):
| Shipping Method | Shipping Rates | Processing Times | Shipping Time |
|---|---|---|---|
| Regular Shipping | $18 | 2-4 Business Days | 12-25 Business Days |
| Rush Delivery | $38 | 2-4 Business Days | 5-7 Business Days |
- Free Shipping: When your order totals over $200 USD, you'll qualify for free shipping. Contact us to choose your preferred shipping option. Please note that free rush delivery for U.S. orders may require you to cover the import tariff.
- Varied Fees: Additional shipping costs may apply to remote locations. Actual delivery times are dependent on the destination.
SHIPPING ADDRESS
- Requirement: Kindly provide a detailed street address for efficient delivery. No P.O. boxes accepted.
NOTICES
- Pricing: All prices quoted in US dollars.
- Order Processing: Monday-Friday processing. Saturday-Sunday orders will be processed the next Monday.
- Stay Informed: Keep an eye on your email inbox for important updates or questions regarding your order.
- Packaging: Backdrops shipped folded. Wrinkles can be ironed or steamed.
- Import Duties: Please note that buyers are responsible for any import duties or tariffs charged by their country. We only cover these fees for U.S. orders.
- Shipping Delays: Rare delays possible. No refunds for delays. Kindly place order early.
- Lost Shipments: Reach out for lost shipments. We'll assist with submitting claims, reissuing orders, or providing refunds upon confirmation of loss.
- Package Damages: Contact us within 48 hours of receiving a damaged product. Photos of the damage required for filing a claim.