FREE EXPRESS SHIPPING ON ORDERS OVER $200
- About Turnaround Time: Includes production and shipping time. (Note: Holidays and sales may extend production time.)
- About Taxes: Initial shipping cost excludes duty, taxes and other fees required to import goods into the receiving country.
SPECIFIC SHIPPING INFORMATION
For most countries (excluding remote areas):
| Shipping Method | Shipping Rates | Production Time | Shipping Time |
|---|---|---|---|
| Express Shipping | Free (Orders over $200) | 1-2 business days | 2-5 business days |
| $25 (Orders under $200) |
- Varied Fees: Additional shipping costs may apply to remote locations. Actual delivery times are dependent on the destination.
SHIPPING ADDRESS
- Requirement: Kindly provide a detailed street address for efficient delivery. No P.O. boxes accepted.
NOTICES
- Pricing: All prices quoted in US dollars.
- Order Processing: Monday-Saturday processing. Sunday orders processed the next Monday.
- Stay Informed: Keep an eye on your email inbox for important updates or questions regarding your order.
- Packaging: Backdrops shipped folded. Wrinkles can be ironed or steamed.
- Import Duties: Be aware of your country's import duties. We're not responsible for international duty or tariff fees.
- Delivery Variations: Delivery times may vary by 1-3 days within the same country.
- Shipping Delays: Rare delays possible. No refunds for delays. Kindly place order early.
- Lost Shipments: Reach out for lost shipments. We'll assist with submitting claims, reissuing orders, or providing refunds upon confirmation of loss.
- Package Damages: Contact us within 48 hours of receiving a damaged product. Photos of the damage required for filing a claim.